Moventor Inc., a business specialising in runway friction measurement, has, during its history, provided products and services to all of the biggest airports in the world. Mikko Kallio, the CEO at Moventor, comments that what explains the success story that has developed for over a decade, is quality engineering, and world-class customer service.
“We have always put a lot of effort into customer satisfaction and quality. This is a good long-term strategy in the aviation industry. A customer-first approach has kept our retention very high, and we get new clients regularly due to our good reputation”, Mr. Kallio comments.
The company’s strategy has been to create stable growth through partnerships and patience over the years with demanding customers. Good strategy, hard work, and experience have helped Moventor to close new partnerships. The most recent project is to digitise Greenland’s airports’ runway reporting with Moventor’s Global Reporting Format (GRF) software called Global Runway Reporting (GRR).
The partnership has been formed with Greeland’s airport authority Mittarfeqarfiit, that’s owned by the government. The company controls all of Greeland’s 13 airports, including almost 50 helipads. Employing nearly 400 people, Mittarfeqarfiit is one of the biggest employers of Greenland. Now, the GRR software is in use at 58 airports around the world.
“Mittarfeqarfiit/Greenland Airports has used Moventor equipment for a number of years. Throughout the years, we have always had a good, fast, and efficient collaboration with the company. In connection with the requirements specifications for software for GRF, Mittarfeqarfiit emphasised that reliability and support as being very important parameters. During the demonstration of software, it was also clear that the developers had both broad and detailed knowledge of aircraft operations during winter, at different sizes of airports. This is both in terms of the needs of a modern flight crew, and the tasks and reporting obligations that an airport’s runway inspectors and snow removal staff has to deliver. The product is flexible and can handle various national and international standards such as EASA, and ICAO standards.
The contact with the developers, combined with documented knowledge and experience of aviation under Arctic conditions, led Mittarfeqarfiit to choose Moventor as the supplier of the GRF software”, Mittarfeqarfiit Chief Operation Officer Niels Grosen comments.
Moventor’s GRR software makes every takeoff and landing safer according to all international standards. The software can also utilise vehicle-integrated friction measurement equipment, provided by Moventor, to measure the level of friction of the runway, which supports the runway inspectors’ work. The collected information is then forwarded to the control tower, and from there to the individual planes’ crews. In this way, Moventor makes the most critical phases of any flight safer than ever, especially in harsh weather conditions such as those in the Arctic.
The GRR software comes in a web-based format and a mobile application. The mobile application can be directly accessed from the friction measurement vehicle’s drivers seat. This makes friction measurement more effortless and comfortable than it has ever been.
Moventor has a bright future
Although the aviation industry has been in turmoil in the past few years, Mr. Mikko Kallio is optimistic about the company’s future.
“There’s already light at the end of the tunnel. Recovery surely will take years, but our business survives due to its global operations that alleviate risks and support growth even during trying times. A busy first quarter and big partnerships such as those with Greenland’s airports are a positive signal of the coming months.”