Pristina International Airport (PRN) has announced it is migrating its entire end-to-end passenger processing solutions to the cloud, using solutions provided by Amadeus.
The airport says the move will increase self-service options for travellers and "deliver a smoother airport experience".
PRN and its operator, Limak Kosovo International Airport, have a long-standing relationship with the Spanish IT provider for the global travel and tourism industry.
Over the years, the airport has deployed Amadeus Altéa Departure Control for Ground Handlers, enabling more consistent passenger services and Amadeus’ Baggage Reconciliation System to reduce mishandling, as well as automated check-in and bag drop processes powered by Amadeus.
“We’re committed to providing the best possible passenger experience at Pristina International Airport," said Gökmen Aritay, Limak Kosovo International Airport COO.
"Deepening our partnership with Amadeus was the next logical step in the major technology modernisation project we’re currently undertaking, and we look forward to delivering faster, more efficient services for our travellers. We aim to be one of the best-performing airports in Europe and modern technology is at the heart of our strategy.”
Passengers at PRN will now be able to check in at self-service kiosks, drop their bags at self-service stations, scan their mobile or printed boarding passes using automated solutions, and pass through automated pre-security checkpoints all the way to boarding gates.
All of this, the airport says, will speed up passenger checks and reduce human error.
By removing reliance on legacy fixed IT systems, passenger services can now be scaled up or down quickly, based on passenger demand, and passenger service points can be positioned or relocated anywhere within the terminal.
“With our goal of making the experience of travel better for everyone, everywhere, we’re delighted to have been chosen as Pristina Airport’s strategic technology partner after so many years of partnership," said Yannick Beunardeau, EMEA airport and airline operations SVP at Amadeus.
"It is a great vote of confidence that virtually all the airport’s passenger and operational processes are now powered by Amadeus technology.”
PRN will also introduce Amadeus’ Airport Management Suite (AMS) to manage information on flight schedules a year in advance, providing all airport stakeholders with a common, long-range operational view and increasing efficiency.
The new systems will deliver and update important flight information at key locations around the airport, introducing optimisation algorithms that better manage shared airport resources such as stands, gates and check-in counters.
