Qantas has appointed Swissport as its partner to provide ground services at airports in Sydney (SYD), Melbourne (MEL) and Canberra (CBR), Australia.
The five-year agreement will cover around 70,000 flights per year.
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The outsourcing review of Qantas focussed on security, operational performance, cost, experience and monetary viability.
It also included ramp services and fleet presentation at ten Australian airports.
Work will be assigned in accordance with the consultation and finalisation of contracts.
Swissport Asia-Pacific executive vice-president Glenn Rutherford said: “We are proud to be trusted by the Qantas Group with their ground operations at Australia’s two busiest airports, in addition to the nation’s capital, and to further grow our partnership in Australia.
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By GlobalData“For almost 20 years, Swissport has been the largest local provider of ground services for the Qantas Group.
“Our teams will now support the group at 20 airports in Australia and New Zealand, along with several airports in Europe, Asia, Africa and the US.”
For enhancing its operation and service performance, Swissport has developed and invested in vital processes, technology and systems.
Rutherford continued: “Qantas is seeking better performance in ground operations, particularly as they fight to recover from the impact of Covid-19. Their decision to outsource is in line with most other major airlines around the world.
“It is a fantastic opportunity for our extraordinary workforce, which has been incredibly loyal and supportive over many years, and for whom 2020 has been particularly challenging.”
Moreover, Swissport stated that is has expanded its contract with Qantas Group low-cost carrier Jetstar.
In September, Swissport was selected as the preferred ramp services provider for Jetstar’s operations in Sydney, Cairns and Avalon.
