Melbourne Airport has extended its partnership with global company SITA for the supply of flexible and passenger-friendly technologies to bolster capacity.

The deployment of passenger-friendly technologies is in line with the airport’s multi-billion dollar pipeline of investment to prepare it for projected passenger growth of nearly 70 million passengers annually by 2038.

Go deeper with GlobalData

Data Insights

The gold standard of business intelligence.

Find out more

Related Company Profiles

View all

The airport aims to provide a better experience for travellers while capitalising on its infrastructure.

Melbourne Airport CIO Luke Halliday said: “Technology plays an increasingly important role in the operation of an airport, particularly as we strive to streamline the passenger journey through the airports and make the processing experience as unobtrusive as possible.

“We needed a partner that could join us in delivering against that vision and provide the best solutions to meet our changing needs as we expand. By extending our partnership with SITA we got exactly that. Our teams work well together and SITA’s expertise and dedication make it the ideal transformation partner.

“The flexible hybrid solution designed and being delivered by SITA will boost capacity while maintaining a customer-centric approach and contributing to our overall success.”

How well do you really know your competitors?

Access the most comprehensive Company Profiles on the market, powered by GlobalData. Save hours of research. Gain competitive edge.

Company Profile – free sample

Thank you!

Your download email will arrive shortly

Not ready to buy yet? Download a free sample

We are confident about the unique quality of our Company Profiles. However, we want you to make the most beneficial decision for your business, so we offer a free sample that you can download by submitting the below form

By GlobalData
Visit our Privacy Policy for more information about our services, how we may use, process and share your personal data, including information of your rights in respect of your personal data and how you can unsubscribe from future marketing communications. Our services are intended for corporate subscribers and you warrant that the email address submitted is your corporate email address.

SITA already provides several flexible services for passenger check-in and bag drop in the International Terminal at Melbourne Airport.

It is expected that the services that are based on SITA’s common-use platform, AirportConnect Open, will be introduced at other terminals to support domestic travellers.

Once rolled out, it will include over 400 passenger touchpoints such as mobile and standard check-in desks, gate boarding, self-service check-in kiosks, hybrid and standard self-bag drops.