London’s Gatwick Airport has inaugurated a new South Terminal arrivals route for passengers travelling from other parts of the UK and the Republic of Ireland.
The dedicated facility has been developed with a £24m investment and will allow passengers to use a jetty or aircraft steps to disembark from their flight and move straight into the terminal building.
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The airport has also installed a dedicated baggage reclaim belt to facilitate the quick and convenient collection of luggage, while also freeing up capacity for international passengers.
Gatwick Airport said that the investment forms part of its £1.11bn Capital Investment Programme and VINCI Airports’ commitment to optimise the infrastructure of its airports.
Gatwick terminal operations head Andy Pule said: “We are always looking for ways to improve the experience of passengers who travel through Gatwick, and this is a great example of how we invest in existing infrastructure to facilitate growth while also improving service for all.
“UK and Republic of Ireland passengers are frequent visitors to Gatwick and use the airport as a transit point into London, or to connect with the rest of the world.”
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By GlobalDataThe airport has also invested in e-gates and biometric technology, which has transformed the gate room process by using more efficient self-service.
Gatwick is using Iris recognition and reconciliation technology to differentiate UK and Republic of Ireland passengers from international travellers on the departure journey.
The investment will be beneficial for passengers arriving from locations such as Guernsey, Glasgow, Dublin, and Cork with airlines including British Airways, Aurigny, Aer Lingus, and Ryanair.
Gatwick is the UK’s second-largest airport, serving more than 230 destinations in 74 countries for 46 million passengers per annum.
The airport recently released its final master plan for optimising its capacity, which details how the airport will use its existing runways more effectively to meet growing demand over the next 15 years.
