Airline customers at Abeid Amani Karume International Airport will also receive ground and passenger handling services from dnata. Credit: dnata.

Dubai-based air services provider dnata has reached a concession agreement with the Government of Zanzibar to run the operations of the newly built international Terminal 3 (T3) of Abeid Amani Karume International Airport (ZNZ) in Tanzania.

Other partners in the agreement are Emirates Leisure Retail and SEGAP.

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An Egis and AIIM-owned company, SEGAP will provide management support to the Zanzibar Airports Authority (ZAA).

Meanwhile, Emirates Leisure Retail will forge an alliance with MMI as the master concessionaire for all food and beverage, duty-free and commercial outlets at the terminal.

Airline customers at ZNZ will also receive ground and passenger handling services from dnata.

dnata intends to manage more than 4,000 flights at ZNZ a year.

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The company also aims to support local trade by establishing a cargo centre at the airport.

This facility will follow the ‘highest’ industry standards to safely handle different cargo such as perishables, pharmaceuticals, dangerous goods, live animals, and more.

Furthermore, dnata will introduce meet and greet and lounge services at the airport through its airport hospitality brand marhaba.

dnata executive vice-president Steve Allen and Emirates Leisure Retail and MMI chairman said: “We are thrilled to expand our global footprint into Africa and establish operations at the airport of Zanzibar. We are confident that our investment in the local aviation industry will stimulate tourism and trade, delivering significant benefits for Zanzibar businesses and the local community.”

The Zanzibar move by dnata will cost more than $7m and support the generation of up to 400 direct local jobs.

Including this move, the company currently offers ground handling, cargo, catering and travel services in 36 nations.

In May 2021, dnata collaborated with aircraft maintenance company Global Jet Technic (GJT) to offer line maintenance support to carriers in Dubai.