SIA passengers checking in for their flight at the automated check-in kiosks. Credit: Changi Airport Group.

Changi Airport Group (CAG) in Singapore has reopened the southern wing of its refurbished Terminal 2 (T2) departure hall.

The re-opening, which is CAG’s latest measure to facilitate the rebound in Air travel, will add more capacity as well as allow airline companies to expand their business ahead of demand.

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CAG carried out nearly 30 operational readiness tests prior to the re-opening.

This involved airport partners operating at T2, including airlines, ground handlers and government agencies trialling their systems and processes in order to support the reopening.

The departure hall is equipped with automated check-in kiosks for passengers who prefer to self-serve before dropping off their luggage at the baggage drop-off counters.

Once the process is completed, passengers can proceed to clear immigration via automated immigration clearance gates.

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The check-in rows are positioned wider apart and slanted towards departure immigration to enhance the intuitiveness of wayfinding. The hall also features lounge seats in the seating area.

In addition, several airport systems, including air-conditioning chillers and baggage handling systems, were upgraded.

T2’s refreshed design concept also made use of natural materials for its wall cladding and flooring.

Singapore Airlines (SIA) flights to Kuala Lumpur and Bangkok were the first flights to depart from T2.

Overall, 17 SIA flights bound for Malaysia and Thailand took off from T2, with other flights to South East Asian destinations scheduled from 13 October 2022.

Air India (AI) and Air India Express (IX) will also start their operations from T2, beginning 18 of this month.

CAG Airport Management executive vice-president Tan Lye Teck said: “The reopening of T2 for departure operations is another important chapter in Changi Airport’s reopening story, as it marks the airport’s progressive return to four-terminal operations.

“Changi has been through a lot over the past two-plus years, and we are happy to welcome more passengers back. We wish to thank travellers for their patience and understanding.

“We would also like to take this opportunity to thank the whole airport community for working together with us on this journey and for their resilience and contributions to Changi.”