How are airports embracing ecommerce?
Customer service excellence emerged as a key trend in airport retail last year, according to travel retailer Duty Free Holdings,…
All articles by Keri Allan
Keri Allan
-
-
Exploring hydrogen fuel’s potential for GSE
Hydrogen fuel is expected to play a significant role in decarbonising flights in the coming decades, but its uses can…
-
How disruption in the Red Sea is affecting air cargo
Security concerns in the Red Sea region, particularly around the Suez Canal, have made it more difficult for companies to…
-
How new technology is improving baggage handling performance
Despite rising passenger numbers, the rate of lost baggage fell last year. According to research by IT firm SITA, the…
-
Totally optimised: GTAA and SITA’s stand planning proof of concept
Over the past decade, airports have done a great job of optimising individual functions of airport management, but few of…
-
What’s the reason for the air traffic controller shortage?
The air traffic controller shortage is an industry-wide problem; however, the scale of the issue differs depending on who you…
-
Window shopping: the latest in airport retail
One of an airport’s most lucrative revenue streams is from commercial activities, which can be broken down into two categories:…
-
SABERS: advanced battery technology for electric flight
Today’s lithium-ion battery technology is unable to support the mainstream development of electric flight. We’re already able to use lithium-ion…
