Cardiff Airport’s staff will be able to use the company’s technology to access real-time information to inform decisions. Credit: Cardiff Airport.

Cardiff Airport has chosen Veovo’s Intelligent Airport Platform to improve its operational efficiency and airport management. 

The airport management and revenue technology can connect staff and systems across an airport to allow faster decisions to be made with a wider view of site operations. 

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Veovo CEO James Williamson said the company was “delighted” to be partnering with Cardiff Airport to deliver a better experience for passengers and airlines. 

Williamson said: “Airports of all sizes are switching on to the power of joined-up thinking based on live data to improve real-time decision-making and collaboration.” 

Cardiff was one of the worst-hit airports in the UK during the Covid-19 pandemic, with a drop in passenger traffic of 87% in 2020, but the business has been looking to recover from the crisis with a five-year rescue and restructuring plan. 

Recently, the airport added two financial and transport experts to its board in an attempt to bolster its strategy for growth and build on its relationships with airlines. 

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The recovery plan has led to a 60% recovery of passengers so far, with 910,000 using the airport for their journeys in the last year. 

The Veovo platform will also aid staff by providing relevant, role-based information and alerts to make it easier to anticipate peak periods and possible upcoming issues, it also provides real-time information on airline and air traffic systems. 

Cardiff Airport’s CEO Spencer Birns said: “It is great to be in a position to modernise our technology and upgrade to Veovo’s system, which will enhance our customer experience.” 

Cardiff isn’t the only UK airport to engage with Veovo’s technology as Birmingham, Gatwick and Belfast are all among the airports to utilise the company’s offerings to improve their efficiency. 

Other sites around the world have also become Veovo customers in recent years, including Keflavik in Iceland, Wellington in New Zealand and CVG Airport in Cincinnati, US.